Facebook’s WhatsApp messaging app is facing a European complaint after it… Submitting it to new terms To stir up outrage among consumer rights advocates.
WhatsApp announced the policy changes in January, but had to delay its implementation until May, due to confusion and users’ angry reaction to the data the messaging service collects from WhatsApp and how it shares that information with parent company Facebook.
The Brussels-based BEUC said it had lodged a complaint with the European Commission and the European Network of Consumer Powers.
This move urges regulators to open an investigation into the practices of “WhatsApp”, and to demand that the terms and services that users have agreed to “through controversial practices are not binding on them”.
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