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تكنولوجيا : "واتساب" يدخل تحسينات جديدة لتسهيل البحث عبر الدردشات

WhatsApp introduces new improvements to facilitate search through chats

Thursday, January 13, 2022 12:45 am

WhatsApp, which is owned by Meta, has made it easier to search through chats, to allow sorting between links, media, and documents in chats to make it easier for users, but this improvement is only available for commercial accounts and is expected to be applied to all users who number about two billion people globally.

WhatsApp Business is used by a lot of companies, as a more convenient way to provide customer service, whether it’s to request an update on your delivery or ask a question.

And by looking at the number of letters businesses receive from customers, you can understand why they need extra support to sort them all out.

This means that companies will soon be able to move forward with the search through chats, according to The Sun.

They will be able to sort chats between contacts, non-contacts and unread.

As you can imagine, these features are probably more useful for businesses that use WhatsApp than the average Joe.

But by making it easier for businesses, we hope it helps improve customer service, so you’ll benefit indirectly.

So far the new options have appeared on WhatsApp Business beta, the beta version of the app.

And it looks like they will migrate to both iOS and Android at some point.

According to WABetaInfo, who revealed the feature: “WhatsApp does not plan to release it on WhatsApp Messenger.

Source : Technology: “WhatsApp” introduces new improvements to facilitate search through chats

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